Restaurant and Catering Management - Education and Skills Requirements
Posted by Jason White on Tuesday, June 24, 2014
Under: College Education
Lots of lucrative, exciting and interesting job opportunities are
available for hospitality management – restaurant and catering
graduates, in the fields of restaurant management, food service
operations, beverage knowledge, catering and bartending, quantity food
production, menu management, kitchen management and general management.
Canadian hospitality industry is rapidly growing and has led to the
emergence or many professions in the field. For this reason, more and
more students are beginning to take up courses in hospitality to enter
into the industry. In a general sense, working in restaurant or catering
sector may see simple. But considering the emergence of several new
restaurants, hotels, eating joints and resorts, it is important to know
that entering in the industry and keeping up with the customer
expectations can be really challenging.
People who work in this sector of hospitality industry are responsible
for making sure that customers are satisfied with the service they
receive, experience they get and the quality of food they are served.
The professionals are not only responsible to maintain industry and
quality standards but are also expected to provide enhanced experience
to the customers each time they visit. To work effectively in this
field, you will usually need a formal education and relevant work
experience.
There are dozens of hospitality courses that teach you about customer
service or hospitality industry as a whole. But it’s important to choose
a course in restaurant and catering management that gives your
specialized knowledge if you are considering a career in this field.
Centennial College Toronto also offers a two-year post-secondary
catering and restaurant management diploma program that prepares you for
a satisfying career in restaurant operations management.
The hospitality management program teaches skills that are essential to
human resources management, sanitation, safety and hygiene, commercial
food production, menu design and management, cuisine and culture, dining
room management and cost control. It also includes two industry field
placements – first in second semester as a kitchen manager and second in
fourth semester as restaurant and catering manager, to give students
hands-on experience.
The program also includes an ongoing hands-on training in an on-campus
student training restaurant and a National Sanitation Training
Certificate and Smart Serve Program Certificate. In addition, the
program graduates are allowed to either pursue their careers or apply
their academic credit towards further study at the associated
universities, colleges or institutions.
Work Life
As a catering or restaurant manager, you will spend more time behind the scenes in:
- Recruiting staff
- Keeping staff motivated to perform better
- Purchasing for commercial kitchen
- Managing inventories
- Controlling costs of food, beverage and labour
- Organizing shifts of workersv
- Planning menus depending on customer demands and preferences
- Adhering to industry and quality standards
- Maintaining safety and hygiene standards
You may also have to deal with the customers as well, but that would be on rare occasions.
Enrolment Guide
As this is a post-secondary diploma program, you will need following documents, in order to apply for this program:
- Secondary school diploma certificate or equivalent
- English Grade 12 C or University, or equivalent or take the college English Skills Assessment for Admission
In : College Education
Tags: hospitality management program menu management