Diploma in Hospitality and Tourism Administration - Program Information and Career Prospects
Posted by Jason White on Tuesday, January 7, 2014
Under: College Education
The hospitality and tourism industry is diverse and spans across various sectors including, but not limited to:
- Office management
- Hotel and restaurant management
- Food and beverage management
- Housekeeping management
- Travel operations
- Conference management
- Tour organization – both domestic and international
- Human resource management
- Event planning and management
- Cultural and heritage tourism
- Facilities management
- Customer relationship Management
- Meeting and convention management
The industry offers diverse career choices, but it is fiercely
competitive. Those who haven't obtained formal education and training
have fewer chances of getting a decent-paying job in this field. A
post-secondary diploma program in hospitality and tourism administration opens doors to numerous career opportunities.
With a formal diploma program, individuals can assume responsibilities
related to planning, coordinating, organizing and customer service. In
addition to this,
Career Prospects
Tourism and hospitality sector in Canada boasts of generating revenues
in excess of $61 billion, employing over 1.6 million Canadians. However,
employers are keen on hiring professionals who have undergone a formal
training and have hands-on-experience.
Graduate in tourism and hospitality administration can find employment
with hotels, restaurants, airlines, cruise companies, foodservice
companies, travel and tour operators, resorts, vacation planners,
casinos, event management firms and public sector companies in Canada.
The professionals can work as tour planners and coordinators, sales and
marketing professionals, event coordinators, lodging managers,
facilities coordinators and managers, front desk staff, meeting and
convention planners, financial accountants, gaming supervisors, activity
coordinators, tour guides, camp counselors, administrative assistants,
customer service representatives and recreation managers.
A large part of their job comprises of customer service, planning and
coordination; however, specific roles and responsibilities may differ
depending upon the job title, company they are employed with and work
experience.
Hospitality and Tourism Administration Program
Centennial College's three-year diploma in hospitality and tourism
administration provides students a comprehensive understanding of
tourism industry in Canada, covering a full range of business practices
in areas of human resources, marketing, finance and industry operations.
First Year
The program covers a wide range of subjects including dimensions of
tourism, hospitality and tourism marketing, beverage knowledge and
bartending, sanitation, safety and hygiene and theory of food in the
first semester. During the second semester, students learn about
cultural and heritage tourism, kitchen and dining room practices,
hospitality accounting and business communication and presentation.
Second Year
The third semester is designed to provide students an understanding of
Ontario culture and heritage tourism, customer relationship management,
professional communication, front office operations, principles of
hospitality management and wholesale tour operations. In the fourth
semester, students develop an understanding of hotel sales and
marketing, housekeeping and facilities management, meeting and
convention management and principles of food, beverage and labour cost
controls.
Third Year
Students study marketing strategies, responsible tourism, hospitality
and tourism law and security and hospitality and tourism
entrepreneurship in the fifth semester. The sixth semester is dedicated
to provide students hands-on-experience through field placement.
The program combines classroom learning, lab practice and field
placement. Graduates of this program can either pursue a career in the
field of hospitality and tourism or choose to study further by enrolling
in a degree program.
Enrolling in a Post-Secondary Hospitality and Tourism Program
To apply for this program, you need:
- Secondary school diploma or equivalent
- English Grade 12 C or University or equivalent
Students currently in high school are also eligible to apply for this program.
In : College Education
Tags: tourism administration hospitality administration